Reimagining 911 Workbooks
Structured, trauma-aware training tools for the next generation of emergency communicators and the leaders who support them
TRAINEE EDITION
Reimagining 911 Workbook -"Trainee Edition
Reimagining 911 Workbook - "Trainee Edition" A guided workbook for new and early-career dispatchers that
introduces the reality of emergency
communications, psychological load,
and practical strategies for staying
grounded in a high-stress
environment.
TRAINER & ADMINISTRATOR
EDITION
Reimagining 911 Workbook -
Trainer & Administrator
Edition
A companion volume for CTOs,
supervisors and ECC leadership, focused on developing trauma-informed
training programs, setting realistic
expectations, and fostering a healthier
communication center culture.Communication center culture.
TRAINEE EDITION
Reimagining 911 Workbook -"Trainee Edition
Reimaginlng 911 Workbook -"Trainee EditionA guided workbook Im new and
early-eareer dispatchers that
introduces the reality of emergency
comrnurucations, psychological load,
and practical st rategies for staying
grounded in a h1gll-stress
environment
